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GWCL rolls out smart meters to scale up operations

GWCL rolls out smart meters to scale up operations


The Ghana Water Company Limited (GWCL) as part of the drive to scale up its operations has rolled out the first-ever smart meters as a measure to deliver quality water to its cherished customers across the country.


The digitized meters numbering close to eighty thousand (80,000) have been currently supplied to enhance operations and will effectively and efficiently support revenue collection through remote reading among others.


Speaking to a cross-section of the media in Accra, the Managing Directing of the GWCL, Mr. Clifford Abdallah Braimah disclosed that drones will also be deployed to engage in meter reading in the shortest possible time without the physical presence of meter readers.

According to him, plans are far advanced to still digitize other services to help and support customers to request new services at their comfort as well as track water operations using a mobile App.

Mr. Clifford Braimah added that the payment of water bills through the App will not come along with the payment of electronic levy (E – Levy) and however urged customers to embrace the initiative and indicated that monthly average revenues accrued from e – payment stands at GH¢ 9.3 million and will witness an increase of GH¢ 11.1 million by the end of the year 2022.

In a related development, GWCL used the occasion to launch a Water Safety Policy which will create a platform for its regional offices to ensure quality delivery of safe drinking water and

in addition, exhibition pavilions were also mounted to showcase various operations and services in the water value chain by the respective regional offices across the country.

On challenges facing GWCL, the Managing Director mention illegal connections, sand winning along river bodies impacting negatively on treatment plants, breaking of pipelines by road contractors, and frequent power outages affecting free flow of water among others have led to an increase in production cost and however appealed to the general public to report these unscrupulous practices to offices of GWCL.

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For his part, the Director in Charge of operations and maintenance at the GWCL, Mr. Francis Kwesi Awortwe said the names of people and institutions will be published in the respective news networks to expose their refusal to honour their payment obligations, adding that the move will challenge customers promptly pay their bills without arrears.

According to him, the task force at the regional offices will be adequately resourced to track and monitor operations of water distribution to ensure safety and sanity in the water distribution systems across the country.


Report by Ben LARYEA



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